Shop Policies
Domestic Shipping
All domestic orders are shipped via the USPS first class shipping and have a tracking number. All orders are shipped 1-5 business days of when the order is placed. Shipping prices are calculated during the check-out process and are based on quantity purchased and your location within the United States.
We are not responsible for packages that have been mis-delivered, or lost in the care of USPS.
International Shipping
We ship all over the world! All international orders are shipped out within 1-5 business days of when the order is placed. Shipping prices are calculated during the check-out process and are based on quantity purchased and your location.
Customs and import duties may be applied to orders when your shipment reaches its destination, Pin Fiction is not responsible for these fees.
Tracking Information
Tracking Information sent in shipment notification emails may take up to 24-48 hours to update with its current location. If your shipment hasn't been updated within 48 hours of receiving your tracking number please feel free to contact us at pinfiction@gmail.com.
Returns and Exchanges
Currently we do not accept returns or exchanges.
Pin Grades
Confused about pin grades? Here's a quick breakdown to help you get a better picture!
Grade A
Sold at full price, these pins are typically in perfect condition without any type of noticeable flaws. They come packaged on a branded backing card.
Grade B
Sold at a reduced price, these pins have some minor imperfections that may or may not be immediately visible, including but not limited to: light surface scratches, extremely tiny markings/indents, and other minor metal discolouration. They come packaged on a branded backing card, labeled "Grade B" on the back.